How long will my order take?

We hand make all orders, so our turnaround time is between 1 – 3 days depending on how busy we are. We always endeavour to process and ship orders as fast as we can.

I expected the artwork to be a different size, can I return it?

The artwork is automatically generated from the design you provide, so the sizing is decided by you. The design tool shows the size of the print so that you can see the print size before you buy. We print it exactly as you design, and don’t alter the sizing of your artwork in any way.

The image is pixelated, can I return it?

Unfortunately, not. We print the image exactly as you give it to us, and if your image is not of a high quality, you will see a red box advising the correct dimensions. It is ultimately down to the quality of your image.

Will my colour exactly match what I see online?

No, there will be differences. This is because monitors display colours using red, green and blue light (RGB), whereas printers use cyan, magenta, yellow and black ink (CYMK). To gain a more accurate preview of your file, try printing it out. Office and home printers also use CYMK, and this may allow you to see the final results more clearly.

I am not happy with my purchase, what should I do?

Get in touch with us via our contact form, customer satisfaction is out number 1 priority.

Where can I leave a review?

Go to our Google business page, there you can leave a review.

What delivery service do you use?

We use our own transport to ensure your delivery arrives on time and with no damage.